Where is the store located?

Ms. P's Botanica
1924 UNIVERSITY BLVD W 1924 JACKSONVILLE, FL 32217

Do you ship orders?

Yes. Physical products are shipped within the United States only, within 2 business days.

How long does shipping take?

Most orders are processed within 2–5 business days. Delivery times vary depending on your location and the shipping method selected at checkout. You will receive an email with tracking.

What is your return policy?

Due to the nature of spiritual, ritual, and personal-use products, all sales are final. Returns, exchanges, and cancellations are not accepted once an order has been placed.

Please check our social media pages for the latest store hours, holiday schedules, and special events.What does Ms. P's Botanica offer?

Ms. P's Botanica offers a curated selection of spiritual products, including candles, oils, spiritual waters, crystals, statues, tarot items, ritual supplies, and TikTok Live Reading services.

What are TikTok Live Readings?

TikTok Live Readings are live spiritual reading sessions offered during active TikTok broadcasts. Readings are purchased through the website and redeemed while the live session is taking place.

Can I purchase TikTok Live Readings from outside the United States?

Yes. TikTok Live Readings are available internationally in countries supported by Shopify Payments. They are currently the only service available to customers outside the United States.

How do TikTok Live Readings work?

Purchase your reading through the website, join the live TikTok stream, @therealms.p, and follow the instructions provided. Readings are conducted live and are intended for spiritual guidance and entertainment purposes.

What if my order arrives damaged?

If your order arrives damaged or incorrect, please contact us within 7 days of delivery. Be prepared to provide photos of the item and packaging so we can assist you.

Are spiritual products guaranteed to produce results?

No. Spiritual products are intended to support personal practices, traditions, and intentions. Individual experiences vary, and no specific outcome can be guaranteed.

Can I shop in person?

Yes. Customers are welcome to visit our physical store during business hours to browse products and receive assistance selecting items that best suit their needs.

How can I contact the store?

You can contact us through our website, social media channels, email, or by visiting the store during regular business hours.

Do you offer spiritual advice, legal advice, medical advice, or financial advice?

No. All readings, products, and services are provided for spiritual, educational, and entertainment purposes only and should not be considered a substitute for professional medical, legal, financial, or mental health advice.

Disclaimer

All products, services, and readings offered by Ms. P's Botanica are intended for spiritual, educational, and entertainment purposes only. By purchasing from this website, you acknowledge that no specific results or outcomes are guaranteed. Individual experiences may vary. By using this website and purchasing products or services, you agree to these terms and conditions. ✨